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1. INTRODUCTION

This website is owned and operated by Royal Jade Inn Chinese Takeaway.

Royal Jade Inn Chinese Takeaway, 6 Jollys Ln, Hayes UB4 9NS.

​Company Registration: 11425743

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By accessing any part of this Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you must leave this Website immediately. The Website Terms of this Site do not affect your statutory rights as a consumer.

We may alter, suspend or discontinue our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if our Site (or any part of it) is unavailable at any time or for any period.

We reserve the right to amend the Website Terms at any time.

 

2. TERMS OF SERVICE AGREEMENT

By using this web site, you are agreeing to comply and be bound by the following terms of service and use. Please review the following terms in their entirety and ensure their comprehension before using and viewing this web site.

The terms “us”, “we”, “our”, or “owners” refers to “ Royal Jade inn” and administrative operators of this web site, www. https://www.royaljadeinn.com  “You” refers to the user or viewer of this web site.

 

3. TERMS OF USE
The content of this web site in its entirety is subject to change without notice. Its purpose is for your general information only.
 
No parties guarantee the accuracy, timeliness, performance, completeness, or suitability of the content and information found on this site. You acknowledge that errors or inaccuracies may exist, and that the owners of the site are in no way liable for any such errors.
 
The owners of the site are not responsible and hold no liability for third-party content that may be posted on the site by end users, or for content that is linked to from this web site including other web sites.
 
The use of and viewing of information on this site is at your own risk. Any consequences of use that may occur are not the liability of the web site owners.
 
Unauthorized use of this web site or its contents may give rise to a claim for damages and/or be a criminal offense enforceable by local and international law.
 
We reserve the right to restrict access to certain areas of the web site at our own discretion. If a username and password, or any other access credentials, are provided to you as the end user, it is your responsibility to keep such information confidential.
 
The owners of the web site are not responsible for user-generated content, and no liable for any violations that such content may constitute.

 

4. LIMITATIONS OF USE

This Site is intended to be accessed by persons located in the United Kingdom and we make no representation that any information, materials, or functions included in this Site are appropriate for use in any other jurisdiction.

By using this Site, you warrant that any personal information provided by you is true, accurate, current, and complete in all respects.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership. Members' passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership.

 

5. MAKING AN ORDER ON OUR WEBSITE

After you submit an order to us, we will send you order confirmation by email with order details. Should you find any information on the order confirmation is not what you expected; you can either contact us or cancel the order immediately.

Please make sure the email address you provide is correct and your mailbox is in working order, as all correspondence regarding your order is sent to this address.

Please be aware that the Restaurant will do everything we can to meet the delivery / collection time you specified. However, delivery times may be affected by factors beyond our control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay. 

Incorrect personal details may lead to problems or delays in delivery, please ensure that you have included your correct address, postcode, email address and contact telephone number when ordering.

Payment: Once you have placed your order, this represents an agreement between you the customer and the Restaurant. Card payments are made directly to the Restaurant via third party processing platforms. All prices quoted are in British (£ Sterling) Pounds.

Delivery and/or service charge are calculated per order. Any delivery charges or service charges will be displayed clearly in your Order Summary.

We have the right to reject your order, you will be notified by email or a telephone call. There are circumstances where we may not be able to process and deliver your order in a timely manner and may be required to reject it.

6. REFUND POLICY

There is no refund on food purchases. A credit note or replacement of meal is at the discretion of Royal Jade Inn Management Team and the customer must first contact the restaurant.

 
7. CHANGING OR CANCELLATIONS
You may cancel your order up to one hour before your selected delivery/collection time. If the delivery/collection time is less than one hour, the order cannot be cancelled. To cancel your order, please call us.

If you wish to attempt to amend or cancel your order after payment, you should contact the restaurant directly to discuss this. The restaurant, however, will not be under any obligation to cancel your order after you have made a payment

 

8. USAGE POLICY

You may only use our Site in a manner that is lawful. Specifically:

(i) You must ensure that you comply fully with any and all local, national or international laws and/or regulations;

(ii) You must not use our Site in any way, or for any purpose, that is unlawful or fraudulent;

(iii) You must not use our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

(iv) You must not use our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

 

9. TERMINATION

We reserve the right to decline a new registration, terminate your right to link to the Site, remove you as a user of this Site, and/or prevent any further use if you violate any of the Terms of Use. If we consider there to be a risk of liability or loss to us we may take any action deemed necessary to prevent such a liability or loss from occurring.

If we terminate your right to link to the Site you must cease linking to the Site immediately. Any person who holds a suspended or terminated membership must not order from or re-join this Site without our prior written consent.

 

10. CONTACING US

To contact us, please email us via our website CONTACT US or call us directly.

 

11. GOVERNING LAW AND JURISDICTION

The Terms of Use, Privacy Policy and any matter relating to this Site shall be governed by English law and any dispute shall be resolved exclusively in the courts of England.

 

If you have any questions regarding these Terms of Use or any aspect of our service please Contact Us.

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Last updated: November 2022